Terms & Conditions

The terms and conditions stated herein define the legal terms applicable to your use of our website www.alticlo.com.

Any activity we undertake is in the interest of our customer and aims to achieve the highest possible level of customer satisfaction. The ALTICLO’ website, including any third-level domains, is subject to Italian law and governed by it. The website is owned by the company Cat Fashion S.r.l with registered office in Fano, via L. Einaudi 6/a. Access and use of the website are activities governed by these “Terms and Conditions”.

ALTICLO’ exclusively sells products of excellent quality, purchased directly or from selected partners, from the most prestigious Italian and international fashion houses. Access and use of the website, as well as the purchase of any product on the website, require reading, knowledge, and acceptance of these conditions, particularly the following pages published on this website: ORDERS and SHIPPING, RETURNS and REFUNDS, TERMS and CONDITIONS, PAYMENTS, PRIVACY POLICY. In particular, by placing an order through this website, even if it is not fulfilled, the customer expressly and without reservation authorizes ALTICLO’ to process their personal data for administrative and commercial purposes, in accordance with article 13 of Legislative Decree no. 196/2003, and accepts the conditions listed on the specific page titled “Privacy” published on this website. Therefore, anyone who accesses and/or uses services on the website expressly agrees with ALTICLO’ that the website and these conditions are governed by Italian law. The territorial jurisdiction will be that provided by the Consumer Code, namely the place of residence or domicile of the consumer, if located in Italian territory.

ALTICLO’ takes every precaution to avoid the publication of content on the website that may be considered offensive to civil beliefs, human rights, and human dignity in all its forms and expressions. However, ALTICLO’ does not guarantee that the content of the website is appropriate or legal in countries other than Italy, and therefore access to such content from places where such materials are illegal is expressly prohibited. Those who choose to access the website do so at their own initiative and will be solely responsible for complying with the relevant local laws. Similarly, ALTICLO’ takes every precaution to ensure that the content of the website is accurate and does not contain incorrect or outdated information, typographical errors, for which, upon notification, correction will be made as soon as possible. However, ALTICLO’ assumes no responsibility towards users regarding the correctness, accuracy, completeness, and updating of any content published on the website.

Furthermore, ALTICLO’ cannot guarantee its users that the website will operate continuously, without interruptions, and without errors or malfunctions due to Internet connection. ALTICLO’ declines any responsibility for any problems, damages, or risks that the user may encounter in using the website; for any malfunctions of the website related to the deactivation of cookies in the user’s browser; for the possible presence of computer viruses or other components that may be harmful.

ALTICLO’ may rectify or simply update, in whole or in part, these terms and conditions whenever it deems it necessary or simply appropriate, without prior notice. The user is obliged to comply with the terms set forth in these conditions and is also required to periodically check this page for any changes to the conditions, which will become immediately binding on the user as soon as they are published on the website.

Instructions on the Right of Withdrawal, pursuant to Legislative Decree no. 21/2014, art. 49, paragraph 4. You have the right to withdraw from the contract within 14 days. The withdrawal period expires 14 days after the day on which you or a third party, other than the carrier and designated by you, physically acquire possession of the goods. To exercise the right of withdrawal, you are required to inform us (ALTICLO’ – Via Monte San Pietro, 25 – 61049 Urbania – Italy, Tel: +39 0722 33 3224 – email: info@catfashion.it) of your decision to withdraw from this contract through an explicit statement (letter sent by mail, fax, or email). To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the expiration of the withdrawal period.

EFFECTS OF WITHDRAWAL

If you withdraw from this contract, we will reimburse you for all payments made to us, including delivery costs if ALTICLO’ made an error in sending you the purchased item. The refunds will be made using the same means of payment you used for the initial transaction. The refund will be withheld until the goods are received. Please return the goods to us – specifically to: CAT FASHION S.r.l UNIPERSONALE, Via Monte San Pietro, 25 – 61049 Urbania PU (Italy) – The direct costs of returning the goods will be at your expense. You are only responsible for any diminished value of the goods resulting from handling other than what is necessary to establish the nature and characteristics of the goods.

For any dispute, the competent court is exclusively the Court of Urbino.